Technology Services

Computer and Printer Problems and Tips

Please use the Technology Repair Work Order to report problems with district equipment.   Please contact them if there is an absolute emergency.

Why does your computer turn itself off overnight?

Computer Services personnel have configured most district desktop computers to turn off automatically about 6:00 p.m. each night.

Why can't I install software on my classroom computer?

All software installed on district owned computers must be properly licensed and owned by the district. The district might be subject to fines if this law is not followed. In addition, some software available for free on the internet may not be a good match for our network resources. You must contact Technology Services with installation requests by filling out and submitting a Technology Repair Work Order with Software Request as the Problem Type. You may be asked to provide licensing and purchase information when appropriate.

All district software purchases must be approved by Joanne Walega.

Why is my inkjet printer spitting out pages and pages of nonsense?

This might be because you sent a job to the printer when it was turned off or turned the printer off during a job to prevent it from printing.

Click on the Start Menu, then on Settings, then Printers and Faxes. Double click on the icon for your printer. A new window should open showing you the print job that is printing. Click on Printer in the menu bar and choose Cancel All Documents. Then go to the printer, turn it off using the power button. Find the power cord for the printer and unplug it from either the wall or the back of the printer. Give it a few seconds then plug it back in and turn the printer on. Restart your computer.

If your printer is still giving you problems after trying the above, fill out and submit a Technology Repair Work Order.

My inkjet printer will not print a document unless I first restart my computer, why?

If this is your only symptom, your printer is probably paused.